SMS Communications Consent

Kraken Fitness Ltd. uses SMS text messaging to communicate with prospective and current clients. We have two types of SMS communications, each with its own consent process.

1. Prospective Clients (Leads)

How we get your consent

When you submit your information through our website, landing page, or any online form (including forms linked from our social media or advertising), you consent to receive SMS text messages from Kraken Fitness Ltd. at the mobile number you provide.

What types of messages we send

• Responses to your inquiry

• Appointment booking and confirmation

• Consultation reminders

• Follow-up messages related to your inquiry

• Information about our programs and services

Message frequency

Message frequency varies. You may receive multiple messages related to your inquiry and appointment scheduling.

2. Current Clients

How we get your consent

Clients opt in to receive SMS messages by signing a Training Agreement or Online Coaching Agreement at the time of enrollment. The agreement includes explicit consent language authorizing SMS contact.

What types of messages we send

• Responses to client inquiries

• Session scheduling and appointment coordination

• Training check-in follow-ups

• Appointment reminders

• Information about new programs, services, or promotions

Message frequency

Message frequency varies based on your program and active training schedule.

Opt-out

Reply STOP to any message at any time to stop receiving SMS communications. You will receive one confirmation message and no further messages will be sent. You may also notify Kraken Fitness staff in writing at the facility.

Need help?

Reply HELP to any message or contact us directly at the facility.

Rates

Message and data rates may apply depending on your mobile carrier and plan.

Privacy

Your mobile number will not be shared with third parties for their own marketing purposes. For more information, see our Privacy Policy.